About Grievances

Objective

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educatuional atmosphere in the institute.

A Grievance Cell should be constituted for the Redressal of the problems reported by the Students/employees of the Institute with the following objectives:

• Upholding the dignity of the Institute by ensuring strife free atmosphere in the Institute through promoting cordial Student-Student relationship and Student teacher relationship etc.
• Encouraging the Students/employees to express their grievances / problems freely and frankly, without any fear of being victimized.
• Advising Students/employees of the Institute to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
• Advising all staff to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.
• Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Director.

Functions

• The cases will be attended promptly on receipt of written grievances from the students/employees
• The cell formally will review all cases and will prepare statistical reports about the number of cases received
• The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.

Procedure For Lodging Complaint

• The students/employees may feel free to put up a grievance in writing and drop it in boxes
• The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
• The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.